1. Acceptance of Terms
By accessing and using ZenXMiner's cloud mining platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
ZenXMiner provides cloud-based cryptocurrency mining services. Our platform allows users to:
- Purchase mining packages with varying hash rates and durations
- Earn daily mining rewards based on package specifications
- Withdraw accumulated earnings to external wallets
- Participate in our referral program to earn commissions
3. User Accounts
To use our services, you must create an account and provide accurate information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Ensuring compliance with applicable laws in your jurisdiction
4. Mining Packages & Payments
All mining packages are purchased using USDT (Tether). Key terms include:
- Deposited funds can only be used for purchasing mining subscriptions
- Only mining earnings are withdrawable to external wallets
- Package prices, durations, and daily earnings are clearly stated before purchase
- Packages activate immediately upon successful payment
- Refunds are not available once a package is activated
5. Mining Rewards
Daily mining rewards are calculated based on your active subscriptions and credited to your wallet automatically. Reward rates are estimates and may vary based on network conditions, mining difficulty, and other factors beyond our control. We do not guarantee specific returns.
6. Withdrawals
Withdrawal policies include:
- Minimum withdrawal amount: 10 USDT
- Network fee: 1 USDT per withdrawal
- Processing time: 24-48 hours for verification
- Only BEP20 network supported for USDT withdrawals
- Users must provide accurate wallet addresses; incorrect addresses may result in permanent loss
7. Referral Program
Our referral program offers 30% commission on all subscriptions purchased by referred users. Referral codes must be bound before making first purchase. Users who bind a referral code receive a 5% discount on their first subscription. Commission abuse or fraudulent activity will result in account termination.
8. Prohibited Activities
Users are strictly prohibited from:
- Using multiple accounts to abuse referral bonuses
- Attempting to manipulate or exploit the platform
- Engaging in money laundering or other illegal activities
- Interfering with the security or operation of the platform
- Violating any applicable laws or regulations
9. Service Availability
While we strive for 99.9% uptime, we do not guarantee uninterrupted service. We reserve the right to suspend or terminate services for maintenance, upgrades, or other operational reasons. We are not liable for losses resulting from service interruptions.
10. Risk Disclosure
Cryptocurrency mining involves inherent risks including market volatility, regulatory changes, and technical challenges. Past performance does not guarantee future results. Users should only invest what they can afford to lose.
11. Limitation of Liability
ZenXMiner shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the user for services in the 12 months preceding the claim.
12. Modifications
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email. Continued use of the platform after modifications constitutes acceptance of the new terms.
13. Contact Information
For questions about these Terms of Service, please contact us at support@zenxminer.com
Last Updated: December 2024